Introduction
Punta Licosa Ltd is committed to ensuring your privacy is protected. We will only use the personal information that we collect about you ("Personal Data") lawfully (in accordance with the Data Protection Act 1998)
This privacy policy explains how Punta Licosa Ltd uses the Personal Data we collect about you and the procedures that we have in place to safeguard your privacy. This privacy policy applies solely to Personal Data collected by Punta Licosa through this website (the "Website").
The Personal Data Punta Licosa collects and how we use the Personal Data
When you submit an order via the Website, or register with the Website, we will collect the following Personal Data about you:-
- your name
- address
- alternative address for delivery
- phone number
- e-mail address for delivery
- credit/debit card details
We will only use this Personal Data for the following purposes:-
- to enable us to process, deliver and arrange for payment of your order;
- to help us, through analysis and assessment, to better understand and develop our business, including new products, offers, services and promotions; and
- to enable us to send you information, from time to time, informing you of forthcoming events, previews of new products, special offers, promotions and featured products which may be of interest to you.
If you register with us, we will store your order details to save you having to re-enter your delivery details each time you make an order. It may be necessary for us to contact you in relation to an order if there is any problem with the order you have submitted.
Depending upon the Personal Data you have provided, Punta Licosa may occasionally contact you by e-mail, postcard,letter, phone or fax.
If you would rather not receive information on products, services, events, special offers, promotions and featured products, please tick the opt-out box on the applicable data protection form appearing on the Website before submitting your Personal Data. Alternatively, should you subsequently decide that you no longer wish to receive such material, please write to us at the address below.
Punta Licosa is the sole owner of the Personal Data collected by way of this Website or otherwise. Punta Licosa will not sell, share or rent this Personal Data to others in ways different from those disclosed in this privacy policy. Punta Licosa collects Personal Data from our users at several points. Punta Licosa undertakes to process the Personal Data which we collect in accordance with the requirements of applicable data protection legislation.
We will never collect sensitive Personal Data about you without your explicit consent.
The Personal Data which is provided by you will be held on Punta Licosa’s computers. We may use the Personal Data we collect directly from you to monitor customer traffic in order to help us develop and improve our services and products and the Website.
We will not hold your Personal Data for any longer than is reasonably necessary for the above purposes.
Disclosure of Personal Data
We will not transfer your Personal Data to any third party (other than successors in title to our business) without your consent or unless we are required to do so by law or in connection with legal proceedings. We will, however, disclose your details to various sub-contractors acting as data processors on our behalf, engaged to assist us in providing our service to you, such as, without limitation, our delivery couriers and the internet security specialist operating our secure payment system. We will, however, retain control of what is done with your Personal Data. [Such third party data processors will only process your Personal Data in accordance with our instructions and will not be permitted to use your Personal Data for their own purposes or to transfer to any other third party.]
How Punta Licosa protects your Personal Data
The Internet is not a secure medium. When submitting your name, address, e-mail address and other information, using the Internet, your details may be transferred outside the territory in which you are situated. Please note that your details may not be secure from access by third parties if you do so and the submission of your details using the Internet is at your own risk.
We have put in place the security measures set out in this privacy policy. We keep your Personal Data confidential and, where collected electronically, store it on a server which is password protected and situated in a secure location. The server also holds Personal Data as part of Punta Licosa main database. The Personal Data which we hold will be held securely [in accordance with our internal security policy]. Punta Licosa internal procedures cover the storage, access and disclosure of your Personal Data. We use your Personal Data only as set out in this privacy policy and do not pass your Personal Data on to any third parties other than as set out in this privacy policy.
Punta Licosa will take all reasonable care to keep your order and payment details secure, but PURCHASES FROM THIS WEBSITE ARE AT YOUR OWN RISK. When you enter credit card details on this Website, they will be sent encrypted over a secure data link. For details of the CardSave secure payment method used by Punta Licosa, please visit the CardSave website at www.cardsave.net. Please also see our Secure Shopping Promise for further information.
Due to the nature of the Internet, the Personal Data provided by you may be transferred outside the country where it is submitted. If you are submitting such Personal Data from a country within the European Economic Area (currently consisting of the fifteen EU Member States together with Iceland, Liechtenstein and Norway) ("the EEA"), it is possible that it will be transferred outwith the EEA where data protection laws may not be so comprehensive. We will not transfer your Personal Data outwith the EEA without your consent.
Correcting/Updating/Removing Personal Data
If your Personal Data changes, or if you no longer wish to receive information from Punta Licosa, please write to us at the address below or e-mail us and we shall update or remove your Personal Data provided to us as appropriate.
Your consent
Punta Licosa will not use the Personal Data you provide for any purpose other than as specified unless we have your consent. Unless you tick the opt-out box on the relevant data protection form at the time your Personal Data is collected, you consent to the use of that Personal Data as set out in the data protection form and this privacy policy. In this way, you are always aware of what Personal Data we collect, how we use it, and under what circumstances we disclose it.
Changes
If we change our privacy policy whilst the Website remains active, we will post the changes on this page so that you may be aware of them. If we decide to use your Personal Data for a purpose not outlined in this privacy policy we will contact you and let you know our proposal so that you may consent to our use of your Personal Data in that way.
Links
The Website contains links to other websites. Equally, other websites may provide links to this Website. Please be aware that Punta Licosa is not responsible for the privacy practices of such other websites. We encourage you to read the privacy statements of each and every website that collects personal data about you.
Cookies
Cookies are small files that are often created when you visit a website, and which are stored in the
cookie directory of your computer. A cookie often includes an anonymous unique identifier. Cookies do
not damage your computer. Each website can send its own cookie to your browser if your browser's preferences
allow it, but (to protect your privacy) your browser only permits a website to access the cookies it
has already sent to you, not the cookies sent to you by other sites. You can decide if you want to accept
cookies by changing the settings on your browser to either accept all cookies, reject all cookies, or
notify you when a cookie is set.
There are two types of cookie. Persistent cookies remain on your computer for a specified time, like
six or 12 months. We use persistent cookies to collect website usage information for use as described
above. These cookies contain no personal information and cannot be used to identify you.
Session-specific cookies are deleted when you leave the website. We use session cookies for the following
purposes:
- to hold the information given while using an interactive tool on the website
- to hold your details when you are logged into the site
- to hold your search criteria while you are doing a search of the website to collect website usage information
for use as described above - website usage information cookies contain no personal information and cannot
be used to identify you.
We have tried to cover all cookies in this list that we or our service providers use. Please be aware
that there may be a delay in updating this list. If you do notice any discrepancies please be sure to
let us know.
Category 2: performance cookies
These cookies collect information about how visitors use our website, for instance which pages visitors
go to most often, and if they get error messages from web pages. These cookies don't collect information
that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.
It is only used to improve how our website works.
"By using our website, you agree that we can place these types of cookies on your device."
List of cookies:
Name: Google Analytics
What they do: Google Analytics sets cookies to help us accurately estimate the number of visitors to
the website and volumes of usage. This is to ensure that the service is available when you want it and
fast.
Duration:
Utma - this expires after 2 years
Utmb - expires after 1 hour
Utmc - session cookie which expires at the end of use
Utmz - expires after 6 months
Removing and disabling cookies
If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings
on your browser. However this will affect the functionality of the websites you visit.
For more help on how to disable your cookies or delete them visit www.aboutcookies.org
How to contact Punta Licosa
We welcome your views about our Website and our privacy policy. If you would like to contact us with any questions or comments, please write to us or e-mail us at the address below.
Your Rights
The Personal Data we hold will be accurate and up to date. By law, you are entitled to receive a copy of the Personal Data about you which is held by Punta Licosa upon payment of £10 (or such other sum as may be prescribed by law from time to time). If you would like a copy of such Personal Data, please write to Punta Licosa at the address set out below stating your name and address and providing Punta Licosa with any other relevant information and enclosing a cheque for £10 (or such other sum as may be prescribed by law from time to time) made payable to Punta Licosa Limited. Punta Licosa will also, on written request, amend, update or delete any personal Personal Data that we hold about you on our database. Your use of this Website is governed by our Terms and Conditions of Access.
Information on what Personal Data is held about you can be obtained by contacting Punta Licosa as follows:-
Punta Licosa Limited
Data Protection Compliance Dept.
17 Jessfield Terrace
Edinburgh
EH6 4JR
Tel: 0131 552 4439
E-mail: info@puntalicosaestate.com